Whatsapp CRM / API
WhatsApp is no longer just a messaging app — it’s a powerful business tool. With over 2 billion users worldwide, it allows you to connect with your customers instantly, automate responses, boost engagement, and drive sales — all through one interface.
Why you Need this Service
In the fast-moving digital world, waiting for organic reach isn’t always enough. Paid advertising gives your business instant visibility where your ideal customers already spend their time — whether they’re searching on Google, scrolling through Instagram, or networking on LinkedIn.
Over 2 billion people use WhatsApp daily. It's their go-to platform for communication. By integrating your business with WhatsApp, you position your brand directly in their everyday conversations, creating a familiar and trusted space for interaction.
Modern customers expect quick answers. With automated replies, chatbots, and multi-agent support, you’ll respond in seconds, not hours — reducing drop-offs and making customers feel heard, valued, and more likely to convert.
Stop juggling emails, calls, and social DMs. WhatsApp CRM lets you manage all customer chats in one place — assign to agents, track history, tag leads, and follow up without missing a beat.
WhatsApp helps you close deals faster with real-time messaging, while also providing exceptional support. From handling product queries to resolving issues quickly — it's a complete sales + service ecosystem.
What We Do :
Rakbgroup helps you integrate WhatsApp Business API with powerful CRM systems to streamline your customer communications, manage leads, and improve response times — while staying fully compliant and secure.
Official WhatsApp Business API Setup
- We assist you in getting approved for the official WhatsApp Business API, ensuring secure, scalable, and verified messaging with green tick verification (if eligible).
Multi-Agent Chat Dashboard
- Empower your team to manage thousands of WhatsApp messages from one platform: Assign chats to team members View chat history & customer data Monitor performance & response time Access on Web, Mobile, and Desktop
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Empower your team to manage thousands of WhatsApp messages from one platform:
Assign chats to team members
View chat history & customer data
Monitor performance & response time
Access on Web, Mobile, and Desktop
CRM Integration
We integrate WhatsApp with your existing CRM platforms like:
Zoho CRM
HubSpot
Salesforce
Freshsales
Custom CRMs
This allows:
Automated lead capture from WhatsApp
Real-time chat syncing
Centralized communication management
Chatbots and Automation
Boost your productivity with smart automation:
Auto-reply to FAQs
Trigger messages on events (like payment, registration, shipping)
Drip campaigns and reminders
Keyword-based routing
Braodcast Messaging
Send updates, offers, and alerts to thousands of customers with 100% compliance:
Promotional & transactional messages
Personalized bulk messages
Delivery & read status tracking
Lead Generation Tools
Use click-to-WhatsApp ads, QR codes, website widgets, and chat buttons to generate more leads directly into your WhatsApp CRM pipeline.
Other Services
Have Any Question
If you have any questions or need more information, feel free to reach out — our team is always ready to assist you.